I know many Veterans get frustrated with the Veterans Affair Administration – their services, the people, their processes, and the length of time it takes to get anything done. It just shouldn’t be this frustrating when dealing with an organization that was creating to care for our nation’s Veterans.
But there is good news because it is not all bad. It is not always a day of frustration when going to VA appointments. There are some good people at the VA who truly care about our experiences with the organization.
I called last week and talked with a few of them. I had to make several appoints and renew a prescription for medicine. The first lady was so nice and helpful. She was patient and told me what to do in the event my appointments were not scheduled in a timely manner. The second lady was just as nice. She said ‘ I want to make sure I do this right.’ That’s great! Then I will be patient as you do what you need to make sure I get the appointment I need in a timely manner.
It always boggle my mind when I hear Veterans talk negatively about the VA, especially the medical facilities because my experience has always been good to great. I always advise them to be engaged in your medical care. Talk with openly and honestly with your doctors and don’t just accept anything thrown your way. Often time the pain is internal and can’t be seen by just looking at you, through an x-ray or MRI, or properly recorded in your medical records.
Good medical care through the VA takes effective communication with your doctors and active listening from the Veteran. #BattleBuddy don’t write off the VA because it was created to care for us specifically. Hold then to that promise and hold the people who represent that organization accountable. You’ve sacrificed so much for our country, now enjoy the reward of the benefits you justly deserve.